Cancellation And Refund Policy

We make public our policy on refund and cancellation of donations received for the social cause on payment gateway as under:-

Once received the donation for a special cause will not be refunded to the donor. No cancellation to be made. The donation will be used for supporting pandemic victim poor musicians, accompanying artistes and supporting luthiers.

Refund and cancellation request will not be entertained after 24 hours from the date of receiving online donation through Our website & shall not be entertained under any circumstances. Because this online credit card, debit card, net banking donation we utilize & allocate for the specific purpose of poor beneficiaries. So there is no possibility to refund the amount after donating to call of the soul concert , classes or workshops through online.

If any donation amount exceeds by mistake than stipulated donor categories donor must notify us over email with in one hour time of donation made online.

For all online transactions and credit card payments, The charges for the refund would be borne by us in case of wrong deductions or error made online.

After online transaction Donor cannot request refunds because – if they think that donation plans are not suitable, not of satisfactory nature and/or of no interest to them anymore. All donation plans offered by Debashish bhattacharya.com Foundation are fully explained and donor is free to email us at info@debashishbhattacharya.com to seek more information about any donation plan prior / after support.

DebashishBhattacharya Foundation will issue refunds / cancellation only under the following conditions:

Unauthorized payment made from a third party account without the knowledge of the account holder.

If a donor duplicates an online donation for a single cause.

If a donor does not receive any response to his request or complaint from us within 7 days after the request or complaint has been launched.

To request a refund, please contact office on Phone: +91- 6290266519 or write to us on info@debashishbhattacharya.com Donations for any special events are not refundable.